Professional solutions for frozen assets
on exchanges and in wallets. No upfront payment. Full confidentiality.
Comprehensive solutions for cryptocurrency asset issues
Restoring access to blocked accounts on cryptocurrency exchanges
Unfreezing crypto assets on exchanges, exchangers, and in wallets
Assistance with verification and resolving issues with compliance teams
Consulting and guidance from a team of lawyers and compliance specialists
Transparent process with no hidden fees
You contact us and describe the issue. We run an initial assessment and evaluate the chance of resolution
We start with no upfront payment or via an escrow. We interact with the exchange and departments on your behalf
We leverage our experience and connections to successfully unfreeze your funds. We keep you updated at every stage
You pay only after funds are successfully released. From 5% of the amount or a fixed 1100 USDT
Describe your situation and we will contact you within a few hours to discuss the details
Our operators will help you sort out your situation
Answers to the most common questions about our work
Most freezes are triggered by AML/KYC procedures. Automated risk systems flag transactions when a wallet or cluster has a high AML score, links to mixers, darknet markets, sanctioned entities, fraud reports, or unusual behavior (amount/speed/jurisdiction).
The AML score aggregates counterparty data (CEX/DEX/P2P, gambling, mixers, sanctioned/high-risk clusters). Medium/high scores often lead to manual review, KYC requests, or payout delays.
“Instant” services may still require KYC for payout if their provider or analytics flags the flow. This is a standard compliance procedure, not a scam.
The provider makes the decision; timelines vary with case complexity. We work towards the fastest possible resolution using our experience and industry connections.
The view key allows a third party to see incoming transactions only. It cannot spend funds (unlike the spend key or seed phrase). Share it only with trusted support if strictly necessary; never share the spend key or seed phrase.
No. Monero does not have per-transaction view keys. The view key belongs to the entire wallet. If privacy is a concern, provide alternative proofs (signed message, wallet screenshot, transaction proof via wallet tools).